Checkout API is returning 503s — Debug Lab

Debug LabSEV1

Checkout API is returning 503s

#checkout-api-503

00:00HIGH impact

Current signals

Error Rate

22%

Latency

12s

Healthy Pods

40/40

DB Connections

100/100

Incident

Checkout requests are intermittently failing in production. A deployment completed several minutes before symptoms began.

Started 3 minutes ago

Working hypotheses

Nothing yet — investigate the evidence to surface possible causes.

Stuck?

Checkout requests are intermittently failing in production. A deployment completed several minutes before symptoms began. You are the engineer on call.

Incident overview reviewed.

· Checkout requests intermittently failing.
· A deployment completed several minutes before symptoms began.

Investigation timeline

12:43Incident started
12:44Review incident overview